Who’s Greeting Your Callers?

April 14th, 2010 by Jennifer Jeffrey | located in Features | trackback

Ring, ring.  Click.  “Hello, you’ve reached Jane Doe.  I’m not available to take your call right now.  Please leave your name, number, and a brief message, and I will get back to you as soon as I can.  Thank you and have a great day.” Beep.

YAWN!  How many times have you heard this message?  Well, maybe not this exact one, but a reasonable facsimile.  Just substitute any number of names, and you have the standard voicemail greeting. While there must be some sense of uniformity in many business practices, is there really any good reason to have an outgoing message that puts your clients to sleep?  Worse yet, is there any reason to have such a bland message on your personal voicemail?  In a world where everything you say, post, or tweet tells everyone who you are and what’s on your mind, why would you resort to a generic, uninspired, easy-way-out message?

I must admit that I am guilty of having used the automated she-bot voicemail message that records my name and takes care of the rest. I did it because I was lazy.  But is that the impression I want to give my callers?  While mulling over this depersonalized message epidemic, I was alerted to this little gem, featuring a creatively appropriate outgoing message.  The man behind this makes some great points about gearing your message toward the image and attitude of your company.

As for your personal voicemail, why not give your callers a little taste of your personality?  That’s not to say that you should record a lengthy, badly-acted scenario with a barely identifiable audio track in the background.  That’s just annoying.  But you can explore your creativity in 10 seconds or less.

So, you’ve come up with a perfect outgoing message that is quintessentially you.  You’ve recorded it, gotten numerous compliments, and now think: “I’m never changing this message.”  Until something comes up.  Maybe you are going on vacation and need to alert callers.  Maybe you’re involved in a project that you need to leave special information about.  If only you could save your fantastic message to use again later…

Ribbit Mobile allows you to record and store different voicemail greetings for future use.  Now you don’t have to record the same things over and over, and having these greetings at your fingertips certainly makes life easier when you’re on the go.  Which gives you more time to think up your next great recording!

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