On the Road with Glenn Morroni and Ribbit Mobile

December 29th, 2009 by Jennifer Jeffrey | located in Success Stories | trackback

When Glenn Morroni sat down with us to chat about Ribbit Mobile, he gave us some valuable insights about into the sales profession: different sales jobs require varying amounts of time on the road, or in meetings, or face-to-face with clients, but they all have one thing in common: they have to be responsive to client needs in order to be successful.

Glenn is in sales for the packaging industry, and spends a lot of time on the road. He told us that his clients and prospects often leave messages that need to be acted upon – they request a quote, for instance, or ask for more information – and the conversation often goes back and forth. Glenn calls it “voicemail tag.”

He likes Ribbit Mobile because it transcribes his voicemails and sends them to his email inbox. When a voicemail comes in, he can then track down the information requested, create a new email to his client, and attach a copy of the original voicemail. It demonstrates Glenn’s responsiveness and attention to detail, saves him time and puts a stop to voicemail tag. As Glenn says: “Ribbit Mobile makes me so much more efficient.”

Take a listen:

Are you in sales? How can Ribbit Mobile help? Let us know in the comments.

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